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Complaints

Before you make a complaint to the Law Society, you should try to resolve the problem first. Speak with your lawyer or paralegal about your concerns — most lawyers and paralegals want to solve problems before they become complaints.

If the lawyer or paralegal practises law or provides legal services with other licensees, you may ask to speak with a senior member of that firm about the situation.

If your complaint is not resolved after speaking to the lawyer or paralegal, make your complaint to the Law Society as soon as possible.