Back to Navigation

On examination day

Candidates may wish to spend some time before their licensing examination preparing mentally for the possibility of unexpected situations. Some situations that candidates may experience include

  • brief delays when trying to attract the attention of a proctor;
  • minor technological issues/glitches;
  • additional security scan requests by proctors;
  • external interruptions (such as loss of Internet, building fire alarms).

On the day of their licensing examination, candidates must do the following:

  1. Ensure that their pop-up blocker is disabled (candidates may contact MonitorEDU if they are not sure how to do this).
  2. Ensure that the following programs are not running in the background on their computer: Skype, Microsoft Teams, Slack, GoToMeeting, Zoom, Cisco Webex, TeamViewer, and similar programs.
  3. Be seated in the testing area 15 minutes prior to the time the licensing examination is scheduled to begin.
  4. Go to
  6. Select CAN All Organizations.
  7. Select Law Society of Ontario (LSO).
  8. Correctly complete the form and click “Start Chat.”
  9. Connect with a proctor (please be patient).
  10. Follow the proctor’s instructions to become linked by webcam and smartphone camera.
  11. Follow the proctor’s directions (regarding identity verification, security protocols, the testing area, camera positioning, etc.). Candidates may be asked to move or adjust objects or themselves or to provide a 360-degree view or close-ups of the environment, glasses, ears, or anything else, as the proctor deems necessary. The proctor may ask to see the underside of the desk or table or to see the sides of the room. The proctor may ask the candidate to adjust clothing or turn pockets inside out.
  12. Receive login instructions (candidates will be provided with unique login credentials).
  13. Follow the login instructions.
  14. Select part 1 of the licensing examination (part 1 is usually,  but not always, on the left ).
  15. Click “Start Test” (note, the secure browser that candidates previously downloaded and installed will begin to launch; candidates who did not download and install the secure browser may be delayed in starting, or unable to write, the licensing examination).
  16. Agree to changes that the browser may require (candidates who do not have administrator rights for the computer may be unable to write the licensing examination if the software is unable to run).
  17. Read the licensing examination instructions and agree to the Candidate Agreement.
  18. Enter an examination code, upon which the licensing examination will start.

Candidates will have access to technical support from MonitorEDU before and during the licensing examination through the chat feature should there be a technology issue. The proctor will monitor candidates throughout the licensing examination and will be able to communicate via audio on the smartphone. Candidates should direct their attention to the smartphone and say the proctor’s name and their own name to get the proctor’s attention. Candidates should afford proctors a few moments to respond. If a proctor does not respond, candidates should wave their hand in front of the camera.

The software used for the licensing examinations is designed to capture candidates’ answers as they proceed through the licensing examination. Accordingly, even if there is an Internet or similar outage of some kind, it is highly likely that a candidate’s answers will be able to be retrieved, and a candidate will be able to continue the licensing examination once the outage is rectified. Candidates may also communicate with their proctor through the chat function or contact the proctor through other means provided by the proctoring service provider.

For further information regarding the licensing examinations, please visit the main Licensing Examinations page (for lawyers or for paralegals).

Terms or Concepts Explained